FAQ on Streaming Events

Please note that all spring 2021 events and performances at Carolina Performing Arts are virtual.

Our box office at Memorial Hall on UNC-Chapel Hill’s campus is closed to the public until further notice, but our staff is checking voicemail (919.843.3333) and email (carolinaperformingarts@unc.edu) regularly to assist you with any ticketing or performance-related needs.

How do i buy a ticket to a cpa event or performance?

You can register for tickets to our virtual performances and events on our website. If you’re watching an event with other members of your household, you need only register for one ticket (unless otherwise specified). Please note that the suggested ticket donation for a single event is $15. All ticket donations go toward our annual fund.

are performances canceled right now?

We’ve gone online for the 20/21 season! Our performances and events through June 2021 are virtual/remote, in consideration of COVID-related restrictions and guidelines set at the federal, state, and University level.

how do i get my ticket?

At the time of registration, you should receive an email confirmation from carolinaperformingarts@unc.edu. On the afternoon of the performance, you will receive another email from the same address with your personalized link to the stream.

When will i get my link to the performance?

On the afternoon of the performance, you will receive an email with instructions on how to access your event. Please add carolinaperformingarts@unc.edu to your email contacts to ensure delivery. If you have not received an email by 4 PM on the day of the event, please contact us.

how do i watch a virtual cpa performance?

All of our performances require registration via our website (they will not be streamed publicly and are not searchable). We use YouTube as our platform for streaming video performances. We encourage you to check out our Livestream Tips and Tricks in advance of an event if you have questions about how to watch on your devices.

If you need assistance during a performance, please contact us via email or on Facebook.

i can’t make the performance; can i have a refund?

All donations made to Carolina Performing Arts (including those made as add-ons during the ticketing check-out process) are non-refundable.

Your gift is an investment in CPA—it demonstrates a commitment to our mission and will help safeguard and sustain the arts. If you have further questions about your donation, please contact Director of Development Ketura Parker.

Virtual season performances are also available on demand to ticketholders for 72 hours from the event time, if you would like to watch at a different time or rewatch the event.


Our box office is currently closed to the public until further notice due to circumstances related to COVID-19. Our staff monitors voicemail (919.843.3333) and email (cpatixquestions@unc.edu) regularly. You can also register for tickets to our events online.

how can i support cpa?

We’re grateful for our community across the Triangle and the globe who make our work possible. You can support us by signing up for our email newsletter, attending our virtual events, or electing to make a donation with your ticket registration. You can also explore other ways to support us here.


Recording or filming of CPA performances is not permitted.

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